{"id":3892,"date":"2023-03-25T06:03:43","date_gmt":"2023-03-25T05:03:43","guid":{"rendered":"https:\/\/www.marketingwhere.com\/?p=3892"},"modified":"2023-03-25T06:03:43","modified_gmt":"2023-03-25T05:03:43","slug":"what-kohls-did-to-marketing-strategy","status":"publish","type":"post","link":"https:\/\/www.marketingwhere.com\/what-kohls-did-to-marketing-strategy\/","title":{"rendered":"What kohl’s did to marketing strategy?"},"content":{"rendered":"

Kohl’s, a retail chain with more than 1,150 stores across the United States, is known for its department store model, offering a wide variety of affordable merchandise for the whole family. In recent years, however, the company has been exploring new marketing strategies to better connect with its target customers.<\/p>\n

One such strategy is Kohl’s partnership with Amazon. In 2017, the company began accepting returns for Amazon customers at select stores, and it has since expanded the program to all of its locations. This not only makes it convenient for Amazon shoppers to return items, but it also exposes Kohl’s to a whole new customer base.<\/p>\n

In addition to its partnership with Amazon, Kohl’s has also launched a loyalty program called Kohl’s Cash. Customers earn Kohl’s Cash for every purchase they make, which can then be redeemed for discounts on future purchases. The program has been successful in driving repeat business, as well as helping Kohl’s to track customer behavior.<\/p>\n

Finally, Kohl’s has also been investing in technology to improve the in-store experience. The company’s app now allows customers to scan items and see information about them, as well as check prices and availability. In-store kiosks have also been rolled out<\/p>\n